Support

Need help with CLEVA? Email support@clevastudy.app. We reply within 7 days.

Export your data

In the app, open Settings and enter your parent PIN, then tap Privacy & data → Export my data. We're preparing your data. It usually arrives by email within the hour — at the latest within 7 days.

Remove a child

Open Settings and enter your parent PIN, tap your child under Children, then tap Remove child. An account always keeps at least one child; to remove the last one, delete your account.

Delete your account

Open Settings and enter your parent PIN, then tap Account → Delete account. You can also email support@clevastudy.app from your account email. See the Delete account page for what happens next.

Subscriptions

Cancel any time in your Google Play or App Store subscription settings. Deleting your account does not cancel a store subscription; cancel it in Google Play or the App Store too.

Report a problem

In the app, open Settings and enter your parent PIN, then tap Support → Report a bug, or email support@clevastudy.app.